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Booking and cancellation policy – direct bookings

We require a credit card be filed with us at the time of booking to guarantee and hold your reservation. If you wish to cancel your reservation, or any part of your reservation, we require 7 days notice prior to the date of arrival. Any cancellations made within 7 days of the stay, or during the stay, will be subject to the full cost of the booking. We will make every effort to rebook part or all of your original reservation and if we are able to do so, we will retain one night’s fee but will refund any further difference.

December 20 – Jan 3:  due to the high demand during this period, we require a minimum 3 day booking. Twenty days prior to your arrival, we request 1 night payment that is non-refundable. The balance of the payment must be made 10 days prior to the date of arrival and is non-refundable in the event of a cancellation unless we are able to secure equivalent bookings for the dates, which we will make every attempt to do.

Il Nido becomes a winter wonderland over the busy Christmas period.

Il Nido becomes a winter wonderland over the busy Christmas period.