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Booking and cancellation policy – direct bookings

We require a credit card be filed with us at the time of booking to guarantee and hold your reservation. If you wish to cancel your reservation, or any part of your reservation, we require 14 days notice prior to the date of arrival.  Any cancellations made within 14 days of the stay, or during the stay, will be subject to the full cost of the booking. We will make every effort to rebook part or all of your original reservation and if we are able to do so, we will retain one night’s fee but will refund any further difference.

If it was to happen that we need to cancel your reservation (VERY rare!), there would be no charges.  We would however have no further liability to you but we will make all reasonable attempts to find an alternate similar property in the Golden area for you.   Our cancellation policy remains in effect at all times, including but not limited to, weather conditions, road closures, flight delays, traffic delays, etc.  We do recommend that you purchase travel insurance.

December 20 – Jan 3:  due to the high demand during this period, we require a minimum 3 day booking. Twenty days prior to your arrival, we request 1 night payment that is non-refundable. The balance of the payment must be made 10 days prior to the date of arrival and is non-refundable in the event of a cancellation unless we are able to secure equivalent bookings for the dates, which we will make every attempt to do.

Il Nido becomes a winter wonderland over the busy Christmas period.

Il Nido becomes a winter wonderland over the busy Christmas period.